Privacy Policy

Privacy Policy

HVACR Parts Depot prioritizes safeguarding your privacy. Any information we gather will solely be utilized for order processing, providing support or services, and aiding in resolving system queries or issues.

We assure you that the following information will never be disclosed to an unaffiliated third party without your express written permission: (i) files or materials stored on HVACR Parts Depot’s storage devices or network of shared server computers inaccessible from the web, and (ii) your personal identifying information such as name, address, phone number, credit card details, or email address.

However, it’s important to note that HVACR Parts Depot may disclose the aforementioned information if compelled by any governmental or law enforcement agency, or pursuant to a search warrant or court order. We maintain a policy of cooperation with such entities. Should allegations arise regarding unlawful activities associated with your use of the hosting service or software product, HVACR Parts Depot reserves the right to take appropriate action as deemed necessary.

Personal Information Protection Policy:

At HVACR Parts Depot, we are dedicated to delivering exceptional service to our customers while safeguarding their personal information. We collect, use, and disclose personal information to fulfill our service obligations, always ensuring accuracy, confidentiality, and security. We inform customers about the purposes of collecting their personal information, obtain consent when necessary, and handle their information responsibly.

Definitions:

Personal Information: Information identifying an individual.

Contact Information: Information enabling contact at a business address, including name, position, telephone number, address, email, or fax.

Collecting Personal Information:

We communicate the purposes of collecting personal information before or at the time of collection, unless obvious to the customer.

We only collect necessary customer information for specific purposes such as identity verification, credit assessment, account management, product delivery, and service quality assurance.

Using and Disclosing Personal Information:

We use or disclose personal information solely for the identified purposes at the time of collection, unless otherwise consented to.

Additional purposes require customer consent.

Questions and Complaints: The Privacy Officer’s Role:

The Privacy Officer oversees HVACR Parts Depot’s compliance with this policy.

Customers can address complaints or queries regarding our compliance to the Privacy Officer in writing.

Contact information for HVACR Parts Depot Privacy Officer: +1-647-558-4079.

By providing your email address, you agree to receive emails from HVACR Parts Depot, including newsletters, promotional offers, and announcements, in compliance with our Privacy Policy. Your information remains confidential and is not shared with third parties.